About

Sneha Patel is an experienced Service Delivery Manager with a strong background in project and program management. With over 7 years of experience in the information technology and services industry, Sneha has honed her skills in engagement management, EPiServer, DevOps, resource management, and requirements analysis. She holds a Bachelor of Engineering (BE) in Computer Engineering from South Gujarat University. Currently working as a Project Manager/Service Delivery Manager at Capgemini, Sneha has demonstrated her expertise in project delivery leadership, including defining project scope, deliverables, effort estimation, and implementation timelines. She is also experienced in designing, implementing, and executing technical solutions in Microsoft and multi-vendor environments. Sneha's experience in turnaround projects has been instrumental in delivering successful outcomes for her clients. She has managed diverse responsibilities, projects, and assignments while maintaining a high level of quality. Sneha is adept at working with clients on changing requirements, assessing possible impacts/risks of introducing changes to existing systems, and making appropriate recommendations. Sneha's proficiency in SharePoint (2007 & 2010) Portal Administration, Configuration & Development has been a valuable asset in her current role. She is also skilled in DevOps and has a strong understanding of its principles and practices. As a Certified Scrum Master (CSM), ITIL, and SAFe 5 Agilist, Sneha is well-versed in agile methodologies and is an advocate for their implementation. She is a strong program and project management professional with a passion for delivering successful outcomes for her clients.